Image Help


What Determines My Logo or Image Quality?

The dimensions of your image are crucial to the quality of your finished garment. The smaller the dimensions of the image, the less resolution and quality you will get out of the final design. 

Our file guidelines:

  • JPG or PNG
  • Max file size 10mb
  • at least 150 DPI
  • at least 1000px along the smallest edge. eg. 1000px x 1500px

PNG VS JPG

We won't delve into compression here. All you really need to know is the the following:

PNG = can have transparent backgrounds
JPG = can't have transparent backgrounds

fe custom upload logo examples

Must Read Tips For Best Results

  • Use images with a high resolution and high DPI
    Simply typing in a new resolution value into the file won't result in a higher resolution print. If your graphics resolution is too low, the best solution is to recreate it.

  • Use transparent backgrounds for a high quality finish
    Remove backgrounds from your images and upload them as a PNG file with a transparent background. This will ensure you have no hard bounding box line to your uploaded logos.

  • Do not scale your artwork beyond the edges of the 3D Model
    Your artwork stays a fixed size across all of the garment sizes you order. If you scale your artwork to the edge of the 3D model, it won’t appear on the edge on sizes larger than XS or Y6.

  • Do not use trademarked or copyrighted logos or images
    Known brands and images are great. Using them without permission is not great. Our team will disapprove your design and cancel your order. You’ll need to place it again which may cause delays to your expected ship date.

  • Avoid semi-transparent designs or gradients
    Semi-transparent graphics (or elements with lowered opacity), or colour gradients don't translate well with sublimation. We advise using solid colours, or simulating semi-transparency by half-toning.

How Your Design Appears Across Different Sizes

Our 3D Models render your design on the smallest size available. This ensure all elements of your design will be visible across all sizes.

The 3D model for Adult garments is a Size XS. The 3D model for Youth garments is a Size Y6.

Your design stays as a fixed size while the garment size increases - pictured below.

fe custom designs scale across size range

Ensure your design looks great across all sizes by not putting any elements up against the edge of the 3D model.

Acceptable Content Guidelines

We want submitted content to be respectful of others and of the law, so keep that in mind before you hit the checkout button. Content that is hateful, illegal, and/or that violates intellectual property rights may be reviewed and disapproved by our team.

Famous sporting logos like Nike, Adidas, and Air Jordan won't be approved.

When this happens, your order will be cancelled and you’ll need to place it again with the infringing elements removed. 

You can review our Terms if you want to learn more details. By submitting content to FE Custom, you accept that it complies with both our guidelines and Terms.

Got Q's?

Still in doubt about your design? Send us your images or logos and we'll take a look and let you know.

Click the SHARE button on the customiser and share the link with us. We'll be able to view your design and help you out quicker.

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All sorted? Get customising